Department of Residence Life

The Department of Residence Life exists to foster intentional community and facilitate procedures that promote the safety and well-being of the student body. Residence Life is made up of Resident Directors (or RDs), professional staff members who oversee the campus living areas, and Resident Assistants (or RAs), student leaders who oversee halls within the living area. Residence Life encourages student development by utilizing a student-led community learning plan, student conduct focused on restorative justice and a roommate conflict resolution process.

Contact Residence Life

602-639-6244
[email protected]
Student Life, Building 26

Open Monday through Friday 9 am – 5 pm

Residence Life Policies

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Our Mission

The Department of Residence Life provides a co-curricular experience for students by providing a student leader led community learning plan. As a result of living in university housing, students will become Christ-like servant leaders through an awareness of self and engagement with others.

Our Vision

  • Self-Awareness: Each student will understand who they are.
  • Relationships & Communities: Each student will understand how to engage in communities and healthy relationships.
  • Servant Leadership: Each student will understand how to be a servant leader.

Student Conduct

The Student Conduct Department is a department within Residence Life. We support the educational mission of the university by upholding the Community Standards. The GCU Student Conduct Process is a fair and informal educational process designed to promote an educational environment and develop students to be a part of the global community.

For more information about the Community Standards, visitation privileges, alcohol and drug policies and more, refer to the Community Standards in the University Policy Handbook.

The Student Conduct Board is made up of various members of the GCU community, including, but not limited to, student conduct coordinators, resident directors, students and other staff.

For more information, contact us at [email protected].

When a resident is fined, staff members will document, in detail, their reasoning for placing the fine on the student’s account. The Appeals Committee has access to details regarding the charge and uses those details to determine whether or not to appeal the fine.

When a resident is fined by Residence Life, they are allowed to appeal the fine via email. An appeals claim should include the following:

  • Name, ID number, living area, room number and the charge being appealed

  • The desired outcome of appeal claim and why the appeal should be approved

  • Appeal must be sent to [email protected] within 30 days of receiving the fine via student’s GCU email. If the email is sent after 30 days, the appeal will not be considered.

The Residence Life Appeals Committee is made up of four to six professional staff members who review and determine whether or not the appeal should be removed from the resident’s account. Part of the review process is looking at documents submitted by both students and professional staff members related to the fine. If necessary, the Appeals Committee will seek further clarification by contacting the staff member who initiated the fine. Similarly, the committee may resort to investigating the room in question. In other words, the committee could be permitted to enter a residence in order to inspect rooms fined for carpet damage, excessive cleaning, thermostat tampering, etc.

Residents should expect to hear from the Residence Life Appeals Committee within 30 days of sending an appeal claim. This allows the committee the necessary time to properly investigate and review all documents.

Upon completing their investigation, any decision made by the committee regarding the appeal is final. If an appeal claim is denied, the student must contact their student services counselor to pay the fine. If approved, the student should allow up to 30 days for the fine to be removed from their account.

Learning Outcomes

 1. Each Grand Canyon University Student will be able to:

  • Access the Community Standards.
  • Explain the rationale for the Community Standards.

 2. Each student who is involved in the conduct process will be able to:

  • Describe the impact of their decisions on themselves and others. 
  • Describe their thought process leading to their decisions.
  • Identify strategies to contribute to their communities.
  • Assess their contributions to communities.

It is our desire that students at GCU will feel respected through the conduct process as they have the opportunity to have a student conduct professional walk with them though the process.

C.A.R.E. Model

  • C - Communication
    We will communicate collaboratively with each student. Our goal in this process will be to hear the student, bring clarity to the situation and provide meaningful feedback regarding sanctioning.
  • A - Actions
    We will demonstrate that God cares for the student and will encourage them to understand how their actions affected them personally and those around them.
  • R - Responsibility
    We will encourage the student to accept responsibility for their actions and complete their sanctions in a timely manner.
  • E - Education 
    We will educate the student during the Student Conduct Process by helping them understand the Community Standards, encouraging ongoing self-reflection and personal growth and guiding them to contribute positively in their relationships and communities.
  • Alcohol and Drugs
    GCU is a dry campus, which means alcohol, bottles, cans, containers (filled/empty) and paraphernalia are prohibited. Consumption or storage of drugs or alcohol is a violation.
  • Smoking and Fire Alarms
    GCU's smoking and fire alarm policy helps keep all resident areas safe.
  • Visitation
    GCU has a strict visitation policy that helps ensure living areas are safe and comfortable for all residents living in a dorm room or apartment.

    For complete information about the Community Standards, please see the University Policy Handbook and search for "community standards" to find the appropriate section.

The Student Conduct Process is required for students who violate the Community Standards. For complete information about the Student Conduct Process and Community Standards, please see the University Policy Handbook.

Parent and Student FAQs

Appeals will be accepted based on specific requirements. Students have only a certain amount of time from being informed of their sanctions to make a verbal or written appeal. Complete the appeals form online. 

For complete information about appeals, please see the University Policy Handbook.


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Housing Operations

Housing Operations helps you find your new home on campus. We organize the logistical needs of all students desiring to join the GCU residential community. Our goal is to provide student-centered customer service by keeping you informed about your housing opportunities. Learn about the housing application process, housing options for the upcoming academic year and more.

Learn More about GCU Housing Operations

What to Bring

Below is a list of items you will want to bring to your residence hall or apartment. Also included are things you may want to leave at home or are not allowed in either residence halls or apartments. If you have any questions, please contact the Department of Residence Life.

Take time to communicate with your roommates and discuss what you will each bring! This helps speed up the move-in process and ensures there will not be unnecessary multiples in your suite. Contact info for your roommate can be found on the "status" page of your application.

Renter’s insurance at GCU is recommended. Learn more about Grad Guard Renters Insurance.

** To avoid overloading electrical circuits, only one refrigerator and one microwave are permitted per room in each suite. Three total refrigerators and microwaves allowed (the living room counts as a "room"). We strongly encourage residents to reach out to their roommates/suitemates to coordinate who brings which shared items (refrigerator, microwave, etc.).

Note: Fryers (included but not limited to electric, oil and air fryers) and pressure cookers (stovetop and electrical) are NOT allowed in residence halls or apartments.

Appliances with open heating elements (toasters, coffee pots with exposed hot plates, waffle makers, etc.) are not permitted in the residence halls, but are permitted in the apartments.

  • 3M tabs and/or adhesive clay (no screws, nails, tacks, etc.)
  • Desk lamp (no halogen lamps)
  • Floor rug
  • Pets (fish and small turtles only)
    • Fish tank (smaller than 10 gallons) 
  • Pictures/posters
    • Obscene/inappropriate material is not allowed
  • Plants
    • Fresh cut Christmas trees are not allowed
  • Wax warmer/diffuser 
    • Open heating sources such as candles, incense, wax warmers with open heating element, etc. are not allowed
  • Laptop
  • Non-wireless printers (wireless printers will interfere with GCU Wi-Fi)
  • Television
  • Coffee table/side table/nightstand
  • Portable hall furniture (folding chair and/or inflatable furniture)

Note: Bed risers or loft kits, personal beds/mattresses, portable hot tubs and waterbeds are NOT allowed in residence halls or apartments.

Larger furniture (futons, couches, loveseats, kitchen tables, TV units/consoles, etc.) are not permitted in the residence halls, but are permitted in the apartments.

  • Backpack
  • Bed sheets (extra-long twin)
  • Bike, bike lock, scooter, longboard, etc.
  • Blankets
  • Comforter/bedspread
  • Cleaning supplies (cleaning wipes, disinfectant spray, vacuum, toilet and shower cleaner, toilet brush, cleaning cloths)
  • Cups/plates/bowls/flatware
  • Dish soap
  • Fan
  • First aid kit
  • Hand soap 
  • Kleenex
  • Laundry supplies (detergent, fabric softener, dryer sheets) and hamper/basket
  • Medical insurance cards
  • Passport or state-issued ID
  • Plunger
  • Power strips and extension cords (UL/ETL-approved)
  • School supplies (notebooks, binders, writing utensils, index cards, post-it notes)
  • Toilet paper
  • Toiletries
  • Towels
  • Trash can
  • Vacuum/dust buster
  • Water bottle

Note: You may need to purchase a shower curtain depending on your living area.

  • Alcohol or alcohol paraphernalia (GCU is a dry campus)
  • Amplified instruments
  • Firearms or weapons (including knives and decorative items)
  • Fireworks (illegal on campus)
  • Fog machines
  • Gas/propane grills
  • Halogen lights
  • Humidifiers
  • Illegal drugs or drug paraphernalia (including hookah pipes, vape pipes, electronic devices and all other smoking devices)
  • Items containing mercury
  • Knives longer than four inches
  • Temporary wallpaper (potential fire hazard)
  • Vapes, e-cigarettes and vape/e-cig paraphernalia
  • Wood pallets (potential fire hazard)

Note: For more information on approved/un-approved items, visit the University Policy Handbook.

Utilities and Amenities

GCU provides a number of services while you are living on campus. These services are included as part of the Housing Contract. Please browse below to learn more:

Cable and Internet

Movies, live sports and more – Cox Contour on campus!

Did you know you have access to FREE content, available to you on any smartphone, tablet or laptop through Cox Contour? To access your content, just follow these four easy steps:

1. Download the Contour app from the App Store or Google Play and open the app.
2. Click the “Get Started” button and then click the “University Sign In” button at the bottom.
3. Select “Grand Canyon University” from the menu.
4. Log into Contour using your GCU credentials.

It’s as simple as that! The best part is you can take your Contour anywhere on campus! If you ever need assistance, simply go to support.gcu.edu or call 602-639-7700.

Laundry

The living area on each floor has laundry facilities provided by a third-party vendor. Payment can be made through the vendor’s app. However, Lopes Cash is not an acceptable form of payment. Instructions for payment and operation are in each laundry room. 

Mail Services

Packages can be ordered and delivered to:

STUDENT NAME
3300 W. Camelback Rd.
Phoenix, AZ 85017

You can pick up packages from the mail center. If it is an Amazon order, you have the option to order it to an Amazon Hub locker. These lockers are placed in different locations around campus and receive deliveries directly from Amazon.

You may be assigned a mailbox at the time of move-in. The box and key are your responsibility until checkout. Upon checkout, the mail key must be returned to the Mail Center or a fee will be charged to your account. For more information, please contact the GCU Mail Center at 602-639-7905.

Facility Services

Facility Services is responsible for the condition of each living area upon move-in. They are here to help you if you have any questions about or requests for repairs and maintenance. Once you accept the condition of your living area at check-in, you are responsible for the normal maintenance of items such as toilet paper and other dispensable items.

For any basic repairs, you must submit a facilities request through the student portal. The request link can be found under the My Housing tab. The request will be evaluated and executed in a timely manner. Requests submitted over the weekend will be evaluated the following week.

Note: Plugged toilets do not suffice for a necessary repair request. Please plan on purchasing a plunger for the room.

All emergency maintenance needs should be directed to the RA on-call during normal business hours. For after-hour emergencies or holiday and weekend maintenance needs (flooding, loss of electrical power, broken A/C in extreme weather, etc.), contact the RA oncall or the Department of Public Safety at 602-639-8100.

Pools and Spas

The pools on the GCU campus are the perfect place to unwind after class. You can enjoy swimming in the heated pools, relaxing in the hot tubs, sunbathing on the chaise lounge chairs or hanging out under the resort-style cabanas.

Pool Hours

10 am – 10 pm

Roommate Matching Process

College roommates can become lifelong friends. Your roommate is likely someone you’ll make many memories with at GCU. Many GCU departments work together to provide you with a successful and fun college experience. While completing your housing application, you’ll be asked a series of questions relating to living with a roommate. Your responses are used to help identify potential well-matched roommates. It’s important to be honest when answering the questions.

Roommate Matching Questions

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Roommate Conflict Resolution

Living on campus is an exciting experience but does not come without its challenges. If you have ever shared a room with anyone, you know that conflict can arise. Our Residence Life team has implemented processes that are meant to help students grow and mature while resolving any instances of conflict. When a student graduates from GCU, Residence Life hopes that they will have learned how to live in community with others and deal with conflict in an autonomous, Christ-centered way.

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