The Department of Residence Life provides you with both convenience and the opportunity to enjoy a traditional student experience. In the Department of Residence Life, our goal is to provide a safe, comfortable space for you to live. Grand Canyon University (GCU) offers suite-style accommodations in all of our residence halls for both freshmen and upperclassmen.
Browse through the site to learn about your housing options, important dates and policies, applying for housing and what to expect when you move in.
Contact Residence Life
Student Life, Building 26
The Department of Residence Life provides a co-curricular experience for students by providing a student leader led community learning plan. As a result of living in university housing, students will become Christ-like servant leaders through an awareness of self and engagement with others.
- Self-Awareness: Each student will understand who they are.
- Relationships & Communities: Each student will understand how to engage in communities and healthy relationships.
- Servant Leadership: Each student will understand how to be a servant leader.
Residence Life Appeals Protocol
When a resident is fined, staff members will document, in detail, their reasoning for placing the fine on the student's account. The Appeals Committee has access to details regarding the charge and uses those details to determine whether or not to appeal the fine.
When a resident is fined by Residence Life, they are allowed to appeal the fine via email. An appeals claim should include the following:
- Name, ID number, living area, room number and the charge being appealed
- The desired outcome of appeal claim and why the appeal should be approved
- Appeal must be sent to [email protected] within 30 days of receiving the fine via student's GCU email. If the email is sent after 30 days, the appeal will not be considered.
The Residence Life Appeals Committee is made up of four to six professional staff members who review and determine whether or not the appeal should be removed from the resident's account. Part of the review process is looking at documents submitted by both students and professional staff members related to the fine. If necessary, the Appeals Committee will seek further clarification by contacting the staff member who initiated the fine. Similarly, the committee may resort to investigating the room in question. In other words, the committee could be permitted to enter a residence in order to inspect rooms fined for carpet damage, excessive cleaning, thermostat tampering, etc.
Residents should expect to hear from the Residence Life Appeals Committee within two weeks of sending an appeal claim. This allows the committee the necessary time to properly investigate and review all documents.
Upon completing their investigation, any decision made by the committee regarding the appeal is final. If an appeal claim is denied, the student must contact their student services counselor to pay the fine. If approved, the student should allow up to 30 days for the fine to be removed from their account.
The Student Conduct Department is a department within Residence Life. We support the educational mission of the university by upholding the Community Standards. The GCU Student Conduct Process is a fair and informal educational process designed to promote an educational environment and develop students to be a part of the global community.
For more information about the Community Standards, visitation privileges, alcohol and drug policies and more, refer to the Community Standards in the University Policy Handbook.
Housing Operations helps you find your new home on campus. We organize the logistical needs of all students desiring to join the GCU residential community. Our goal is to provide student-centered customer service by keeping you informed about your housing opportunities. Learn about the housing application process, housing options for the upcoming academic year and more.
What to Bring
Below is a list of items you will want to bring to your residence hall or apartment. Also included are things you may want to leave at home or are not allowed in either residence halls or apartments. If you have any questions, please contact the Department of Residence Life.
Take time to communicate with your roommates and discuss what you will each bring! This helps speed up the move-in process and ensures there will not be unnecessary multiples in your suite. Contact info for your roommate can be found on the "status" page of your application.
Utilities and Services
GCU provides a number of services while you are living on campus. These services are included as part of the Housing Contract. Please browse below to learn more:
Cable and Internet
Movies, live sports and more – Cox Contour on campus!
Did you know you have access to FREE content, available to you on any smartphone, tablet or laptop through Cox Contour? To access your content, just follow these four easy steps:
1. Download the Contour app from the App Store or Google Play and open the app.
2. Click the “Get Started” button and then click the “University Sign In” button at the bottom.
3. Select “Grand Canyon University” from the menu.
4. Log into Contour using your GCU credentials.
It’s as simple as that! The best part is you can take your Contour anywhere on campus! If you ever need assistance, simply go to support.gcu.edu or call 877-428-8447.
Debit or credit card and coin-operated shared washers and dryers are available in each living area. Lopes Cash is not an acceptable form of payment. Follow the posted directions in the laundry rooms to sign up for real-time updates regarding machine statuses.
You may be assigned a mailbox at the time of move-in. The box and key are your responsibility until checkout. Upon checkout, the mail key must be returned to the Mail Center or a fee will be charged to your account. For more information, please contact the GCU Mail Center at 602-639-6712.
Facility Services is responsible for the condition of each living area upon move-in. They are here to help you if you have any questions about or requests for repairs and maintenance. Once you accept the condition of your living area at check-in, you are responsible for the normal maintenance of items such as toilet paper and other dispensable items.
For any basic repairs, you must submit a facilities request through the student portal. The request link can be found under the My Housing tab. The request will be evaluated and executed in a timely manner. Requests submitted over the weekend will be evaluated the following week.
Note: Plugged toilets do not suffice for a necessary repair request. Please plan on purchasing a plunger for the room.
Emergency maintenance needs should be directed to the Department of Residence Life at 602-639-6244 during normal business hours. For after-hours emergencies or holiday and weekend maintenance needs (flooding, loss of electrical power, broken A/C in extreme weather, etc.), contact the RA on-call or the Department of Public Safety at 602-639-8100.
GCU Pools and Spas
The pools on the GCU campus are the perfect place to unwind after class. You can enjoy swimming in the heated pools, relaxing in the hot tubs, sunbathing on the chaise lounge chairs or hanging out under the resort-style cabanas.
10 am - 10 pm
- Obey all pool and safety regulations.
- Use the toilet and shower before entering the pool.
- Appropriate swim attire is required at all times.
- No lifeguard on duty - swim at your own risk.
- No diving is permitted off the deck of the pool.
- No children are allowed in the pool or pool area without adult supervision.
- No running or horseplay.
- No animals allowed in the pool area, except for service animals.
- No smoking, drugs or alcohol allowed in the pool area.
- Keep gates closed at all times - do not prop gates open.
- No glass containers allowed; only paper and plastic service allowed in the pool area.
- No food or drink allowed within four feet of the edge of the pool or spa.
- Persons with sore or inflamed eyes, colds, nasal or ear discharge, boils, skin rash, open wounds or other acute or obvious skin or body infections or cuts may not use the pools.
- Persons having known or recognizable contagious or communicable diseases, or experiencing vomiting or diarrhea within the last two weeks, are prohibited entering the pool.
- Anyone incontinent, requiring diapers or not toilet trained must wear tight-fitting rubber or plastic pants or a swim diaper to prevent contamination in the pool.
- Spitting, urinating, spouting water, blowing one's nose or depositing foreign matter in the pool is strictly prohibited.
- Please be respectful of others by using proper language, avoiding disruptive behavior and picking up personal belongings and trash before leaving.
GCU reserves the right to refuse admittance to or eject from the pool premises, any person failing to comply with any pool, health or safety regulation.
Roommate Conflict Resolution
Living on campus is an exciting experience, but does not come without its challenges. If you have ever shared a room with anyone, you know that conflict can arise. Our Residence Life team has implemented processes that are meant to help students grow and mature while resolving any instances of conflict. When a student graduates from GCU, Residence Life hopes that he or she will have learned how to live in community with others and deal with conflict in an autonomous, Christ-centered way.
Before moving onto campus, students should familiarize themselves with the individuals who will be partnering with them in their residential experience:
Resident Assistant (RA)
Student leaders hand-picked by Residence Life staff to serve in every living area to:
- Foster community
- Create accountability for university and living area policies
- Act as a resource to residential students
Resident assistants hold regular community gatherings. After business hours, an available RA is on-call to help residents with emergency situations. They exist to listen to concerns, answer questions and respond to student needs.
Resident Director (RD)
Professional, full-time staff who provide leadership and supervision for RAs and residents. Each living area is assigned at least one RD. These team members are responsible for encouraging all residents to develop:
- A sense of community through the development of personal responsibility
- Basic living skills
- Self-discipline and a lifestyle of personal excellence within all living areas
Contact your RD during business hours to set up an appointment (office hours vary).
Grand Canyon University offers a unique on-campus living experience that caters to individuals from all walks of life. Roommate relationships can be some of the most fulfilling of your college experience. However, discovering how to get along with new roommates in a small space will be challenging, especially if you have never shared a room before.
Conflict is inevitable. Handling it effectively helps prepare you for successful relationships in college and beyond. Grand Canyon University's hope is that you will take the following actions to help prevent roommate conflict before it starts:
- Communicate and advocate for what you want
- Fill out the roommate contract and revisit it as needed
- Address problems as soon as they arise • Keep in mind that everyone comes from a different background
- Grand Canyon University is a Christian faith-based school with Christian values, but not everyone signs a statement of faith
- Conflict is inevitable - expect to experience roommate conflict at some point (Ex: differences in sleeping schedules, cleanliness, sharing items, etc.)
- Try using "I feel..." statements to avoid placing blame on others
- Be patient, accepting and willing to discuss your feelings in a civil manner
- Your roommate does not have to be your best friend • Gossiping about roommates/suitemates with other people can lead to broken trust, broken relationships and division in the room
GCU Residence Life wants to help prepare you for some of the roommate conflicts that you may experience. Here are some of the most common scenarios, along with three of GCU's resident director solutions:
Grand Canyon University has a very specific, educational conflict resolution process. This process is used in campus housing university-wide, and it can be found here.
More information on what students can expect in the Roommate Conflict Resolution process can be found here.
What happens if my roommate or I break GCU's Student Conduct Policy?
Students who are not involved will not be held accountable for the actions of room- or suitemates. However, it's important to remember that breaking GCU policy can significantly influence relationships between room- or suitemates (i.e., bringing drugs or alcohol into residences or breaking visitation policies). Please see the University Policy Handbook for specifics.
If all stages of the roommate conflict resolution process have been completed and conflict still remains, the professional staff member involved (RD or RD supervisor) may determine that a room change should occur. Residence Life reserves the right to select which student(s) should change rooms and will work with students to find new accommodations on campus, taking into account each student's experience and actions.
Students are required to participate in the roommate mediation process before a room change is approved. This is to ensure that all students have the opportunity to intentionally engage in learning conflict management skills.