Need Help?

Office of Student Care

Attending college is an exciting time of life-changing experiences. While it can be a time where some of the best memories are made, we also realize there are situations that can be difficult to navigate. Some of the symptoms students commonly experience include:

  • Life changes
  • Feeling homesick
  • Anxiety and stress 
  • Relationship concerns
  • Struggles with self-esteem
  • Depression 
  • Substance use 
  • Problems with eating and body image
  • Grief and loss


Monday - Friday: 8 am - 5 pm

Contact Us

Student Affairs | Building 26, Second Floor

Additional Resources Self-help information with a Self e-Valuator (online assessment), drug database and mental health library.
Help Guide: General self-help organized by topic.
Psychology Topics and Help Center: Resources from the American Psychological Association.

Make an Appointment

The Office of Student Care is here to support students make the most of their GCU experience. Follow these simple steps to schedule an appointment in our office:

Step 1: Come to our offices in the Student Life building (Building 26, southeast corner of the second floor) to fill out paperwork. Or, click here to fill out your paperwork and bring it with you to make your first appointment.

Step 2: After your paperwork has been completed, a consultation will be scheduled with one of our providers to navigate which of our services best meet your needs.

Benefits of Student Care

The GCU Office of Student Care offers short-term, solution-focused counseling free of charge to traditional campus students.


Your initial visit is a 30-minute confidential conversation with a licensed professional counselor or graduate intern. During the appointment, the therapist will come to a better understanding of your concerns and how the GCU Office of Student Care may be of most help to you. At the end of this first appointment, a plan will be developed which best meets your needs, and may include individual counseling, group counseling or a referral to another professional in the Phoenix area.

Individual Counseling:

Your individual counseling session is a one-on-one conversation between you and a licensed professional counselor or qualified graduate intern that lasts 45 to 55 minutes. This conversation is confidential for the purpose of support, personal growth and skills to help you cope with life's difficulties.

Group Counseling:

Group counseling is a 45 to 55 minute meeting with peers to discuss common struggles. This group session is facilitated by a licensed professional counselor or qualified graduate intern to offer support and learn new ways of coping.


In certain situations, individuals may require services outside the scope of the Office of Student Care. In these cases a list will be provided of professionals in the Phoenix area.

Individual and Group Counseling Scope of Practice

A short-term counseling model has been incorporated in order to meet the needs of the student body on campus and is provided by licensed mental health professionals and supervised graduate student trainees. As a general rule of practice, students will be seen on a bi-weekly or monthly basis - the specific frequency is determined by the provider of services. Services will be initiated with an initial consultation session with a primary emphasis on group or individual counseling as warranted by the needs of the student. Psychoeducation material will be provided for those students with milder stress management and resiliency needs.

Crisis Services

There may be times when you need immediate help. Suicidal thoughts and actions are common among young adults. While not all suicidal thoughts lead to action, these symptoms should be taken seriously and addressed quickly. If you or a friend is struggling with thoughts of suicide, please use the following crisis resources:

  • If you believe you are facing an immediate, life-threatening emergency, call 911 or Public Safety at 602-639-8100.
  • If you are experiencing a crisis that is not immediately life-threatening, come to the Office of Student Care and request to see a crisis therapist. 
    • Crisis therapists are available Monday - Friday, 8 am - 5 pm. 
    • Outside of these hours, please call Public Safety at 602-639-8100.
  • If you would like to utilize community resources, call the La Frontera-Empact Crisis Line at 480-784-1500 or the National Suicide Prevention Lifeline 800-273-8255.
    • EMPACT - Suicide Prevention Line: 480-736-4950
  • Public Safety and these community crisis resources are available to you 24 hours per day, seven days per week.

Get to Know Our Staff

Chase Kerrey, MA, LPC

Chase is a Phoenix native. He has experience working with adults and adolescents suffering from anxiety, depression, mood disorders, addiction and family issues. He is currently pursuing his PhD at GCU and enjoys traveling, playing and watching sports and spending time with his wife and three children.

Kristan Farley, MA, LPC
Campus Therapist

Kristan is a pastor, teacher and counselor with a passion for the university population, serving at GCU since 2011. She specializes in helping students find tools to cope with stress, conflict, relationship concerns and the painful circumstances of life.

Christine Pemberton, MA, LPC
Campus Therapist

Christine has a deep love of relationships and values the times she spends with her family and friends. Christine is passionate about helping her clients achieve a stronger sense of self, reduce anxiety and develop healthy coping skills.

Lauren Dixon, MS, LAC
Campus Therapist

Lauren has great love for music, laughter and connecting with others on an authentic level. Lauren has had experience in the counseling field working with children, adolescents and adults and is passionate about coming alongside people in their journeys of growth and healing.

Mike Wallace, MA, LPC
Campus Therapist

Mike is a loving father of two children who loves sports, reading and working with people. He has a passion for learning new things. Mike is a firm believer in meeting clients where they are with their concerns by seeing the person first and their condition second. He has 22 years of counseling experience and has learned a lot from his clients.